CANADA, ALASKA, & HAWAII
Free Shipping doesn't apply for AK, HI, or international orders. Shipping will be added at checkout, or we will call you after the order is placed to figure correct shipping to your address.
INTERNATIONAL SHIPPING
We mostly ship to the continental US and Canada. If you'd like us to ship to another location, please contact us for a custom shipping quote.
800-717-3031 or salesandservice@sawdustcityllc.com.
GENERAL PRODUCT DESCRIPTION
Please note that our signs are made from solid knotty pine, so please allow for slight imperfections - as wood is imperfect by its nature - but only adds to the character of the product. It is intended to have a rustic, old look and feel. Expect knots, variance in color, and natural cracks - as well as small edge “dents” or chips.
RETURNS & REFUNDS
Although we strive for perfection, occasionally a product may arrive with damage. Signs with damage to the face/lettering, or damages from shipping are unacceptable and will be replaced immediately upon request. Replacements are put on high priority in order to get quality products to you.
Please contact us immediately if you have received a damaged product. Any damages must be reported within 5 DAYS of receiving item(s) to receive full credit or replacement. Damages will be assessed and replaced or refunded as necessary.
If you are unsatisfied with your order for reasons other than manufacturing defects or shipping damages, you must notify us within 2 WEEKS of receiving item(s). We request that you ship it back to us in original packaging. You will be credited for the product cost minus a 20% restocking fee when it arrives at our facility. We are not responsible for return shipping.
Returns should be addressed to:
Wood Signs With Sayings
1422 Prairie Lane
Eau Claire, WI 54703
SHIPPING TO A DIFFERENT ADDRESS
Please enter the billing address your credit card is affiliated with. You can specify a different shipping address during the checkout process.
We do not ship to P.O. Boxes. Please use a physical street addresses only.
PHONE ORDERS - 800-717-3031
All online orders are processed through a secure encrypted connection. However, if you do not feel comfortable placing your order online, we are more than happy to assist you over the phone. Call toll free 1-800-717-3031.
We accept Master Card, Visa, Discover, and also check or Money Orders. We will start your order immediately upon receipt of payment. Orders generally ship within a week from receiving them, even custom orders!